While we’d always like to chat with you directly, we realize sometimes that isn’t possible.  When an email won’t do (and you don’t have our free DoctorDave app), always remember you can text us. Our goal is to be accessible to you as possible.

We’ve had this feature for awhile; we just haven’t actively promoted it. Dave was initially against it, primarily because it isn’t easy to track or share text messages.  We never want to miss a call, so should a mobile phone be down, we need a backup system.  We now have that with our SMS service.

Our main Lawrence computer repair number is 785-841-8766, and it’s SMS enabled (it’s an Android phone so no iMessage).  We’ll try to answer your texts as quickly as possibly during our normal phone hours of 9am – 5pm Monday through Friday.  Remember, though, we can do service calls outside those times such as evenings and Sundays.  That 9-5 is just the time we return phone calls, since it’s hard to answer both the phone and do our after hours service calls.

For our Kansas City computer repair customers, 816-301-4335 also supports SMS/texting.  You can send quick questions or service requests there as well.

Other numbers such as Dave’s Mobile (218-9676), our toll-free number 877-699-3721, and after hours emergency number don’t support SMS/Text.  For the quickest response and fastest service, we recommend calling 785-841-8766 for your computer repair needs in Lawrence and Topeka and then 816-301-4335 for Kansas City.

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