Sadly we deal with a ton of tech support scam victims at DoctorDave Computer Repair in Lawrence, KS. Too many! I’m always interested in how these scammers work to train clients to avoid them.
The secret, according to Stanford research is emotions. That’s good news. You don’t have to be tech-savvy to avoid it, just level-headed. These scammers seem to have more success with older clients. The study explains that older people when emotional, are often more likely to get taken in by tech support scams.
The take-away from this story is not to panic. Just give us a call. Calling us will interrupt the emotional cycle. You know you trust us to tell you if it’s a scam or not. Spoiler: it’s almost always a scam.
Photo by hang_in_there